Thoughts on Endurance International Group (EIG) Hosting




The webhosting company becomes part of an unbelievably big sector worth well right into the billions. A variety of big as well as well developed webhosting firms that we have actually recognized to trust fund for their dependability, solution as well as assistance are being gotten by also bigger webhosting corporations. A few of the biggest as well as most effective webhosting firms in the sector, consisting of HostGator, BlueHost, HostMonster, A Little Orange as well as HostNine have actually been gotten by Stamina International Team (EIG).

That is Stamina International Team (EIG)?

For those that are uninformed, Stamina International Team is among the globe’s biggest webhosting firms taking care of over sixty various holding brand names.

Right here’s a listing of all EIG webhosting brand names as well as various other firms possessed by EIG:

2slick. com
A Little Orange
Berry Info Equipment
Cloud by IX
Consistent Call
Escalate Net
[email protected]
Intuit Internet Site
IX Internet Hosting
Networks Internet Hosting
Search Engine Optimization Hosting
Southeast Internet
SuperGreen Hosting
Webstrike Solutions

EIG Organizing Listing Last Upgraded on 02/19/2016– Included IX Internet Hosting, HostExcellence, as well as Cloud by IX.

KEEP IN MIND: EIG has actually bought various other trademark name that are not detailed in the above graph that have actually either liquified or have actually combined with various other EIG firms that are currently on the listing.

Wish to utilize a host that is not possessed by EIG? There are a number of EIG holding options detailed at the end of this article (dive in advance to see them currently).

EIG originally started as BizLand, however started acquiring smaller sized webhosting services to expand their customer-base. Today, they have a few of one of the most popular holding firms such as BlueHost as well as HostGator.

Amongst their leading acquisitions was the acquisition of HostGator for $225 million bucks, among the fastest expanding services in the USA. Stamina International Team is valued at virtually a billion bucks for all their brand names, devices, datacenters as well as a good reputation. The majority of people are uninformed of EIG, since they often tend to conceal when they acquistion smaller sized holding firms. For over a years, EIG has actually been concentrated mainly on obtaining consumers with the acquisition of various holding services. On October 25, 2013 EIG ended up being an openly traded business, detailed on the NASDAQ as EIGI.

Current Organizing Failure by HostGator, BlueHost as well as HostMonster

As some might understand, a number of EIG host experienced an unforeseen downtime on August 2,2013 Web servers as well as phone company were impacted for HostGator, BlueHost, JustHost as well as HostMonster. All these host experienced web server downtimes since they were all on the EIG network. The EIG datacenter based out of Utah experienced some technological problems as well as created a downtime that lasted virtually a complete day influencing countless consumers worldwide. Webhosting failures can take place to any type of webhosting business, however it is uncommon to take place on such a huge range. Ideally, absolutely nothing near to what took place on Auguest 2, 2013 will certainly ever before happen once again for the countless EIG consumers.

Update … 12/31/2013 One More EIG Failure: BlueHost as well as HostGator Accident After EIG Failure– found out more at

Update … 04/16/2014 One More EIG Failure: Major HostGator as well as BlueHost downtime throughout the day today because of router problems at the Provo information facility:

HostGator’s Supervisor of Client service, Joshua Martin’s Feedback on 04/17/14–

” While the majority of all solutions have actually been brought back since this time around, I wish to very first note that we’re still functioning in the direction of binding the last shed ends. These staying problems are definitely a concern for us presently. In the meanwhile we do wish to give some even more details as well as solution every person’s concerns with what information we do have readily available presently.

Q: What took place?
A: We experienced a destruction of network solution in among our information facilities because of a firmware insect in among our supplier’s equipment options. This was an undocumented insect as well as we collaborated with our companion to detect the problem as well as released a firmware upgrade to the systems to remediate the issue. Just internet sites that were being offered by this equipment were impacted.

Q: Was this pertaining to any type of previous failure?
A: No, this is unconnected to any type of previous failures.

Q. Have you determined the issue?
A. Yes, we have actually separated the issue to this firmware failing as well as the downstream results that arised from it. We have actually evaluated our whole network to make certain this issue will certainly not happen in other places.

Q. Why did it take as long to resolve the issue?
A. We began to resolve the issue quickly when we started to see efficiency problems. The origin of the issue was made complex to detect since it was an undocumented insect in software program of a supplier’s equipment option. Complete for some consumers was brought back quickly, however some web servers were not noticeable on our network. We excuse any type of downtime that you experienced. The web servers remained to run throughout this whole duration, which suggests, that at no point was your information in jeopardy. The issue was accessibility to the web servers as a result of the firmware problem.

Q. What took place to any type of e-mail that was sent out to me while this firmware problem was influencing the network?
A. There is great as well as problem. Sadly, any type of message that was sent out to you while we were experiencing this problem would certainly not have actually been provided, nevertheless the sender must get a notification that their mail had not been provided as well as the majority of mail web servers will certainly remain to attempt to re-send that e-mail at regular periods, anywhere from 2 days to as much as 7 days. While we can not assure that any type of e-mails sent out to you will certainly be provided, there is an excellent possibility that it will certainly show up … somewhat postponed.

Q: Just how has Stamina’s participation with HostGator impacted the circumstance?
A. In Fact, this was not an outcome of Stamina. Actually, the group at our home office was greatly useful in our healing initiative. They remained with us throughout the whole event. By devoting the sources of the whole business, consisting of professionals, client service representatives, as well as designers, we had the ability to abound the issue as well as address it as promptly as feasible.

Q. Why did you leave SoftLayer?
A. We vacated SoftLayer to be able to much more totally regulate our web server setting to give a much better consumer experience. We function truly tough to avoid problems such as this from occurring. We acknowledge that this shift has actually not been as smooth as either you or we would certainly such as as well as we take the problems that have actually taken place extremely seriously. Our company believe over time this is the most effective setting to supply solution to you.

Q. Do I need to stress over this occurring once again?
A. We wish to claim that we will certainly never ever have a network solution failure once again, however reasonably that isn’t something we can guarantee. What we can ensure you is that we are continuously taking actions to examine as well as enhance the efficiency of our framework, as well as spending a huge quantity of resources as well as individuals to do this.

Last as well as definitely not the very least, I wish to give thanks to every person for your severe persistence throughout this. We understand the circumstance is extremely aggravating, however we anticipate obtaining this dealt with for you all as well as with any luck progressing more powerful.”– [Source]

Twitter Consumer Feedbacks to the 04/16/2014 Failure

Sarah Witford’s Twitter action to the Provo information facility troubles listed below:

HostGator Outage 4-16-2014

From Mindy Pleasure Media’s Twitter– “@lindseymurray It sucks but there’s a human being behind the twitter account who is having a very bad day, and I appreciate their updates.”

Extremely real undoubtedly Mindy, there are actual individuals that function extremely tough for EIG to solve these problems when points fail.
HostGator Provo Datacenter Issues 4-16-2014

Update … 05/19/2014 One More EIG Failure: EIG customers held on web servers at their Provo, UT information facility experienced as much as 8 hrs of downtime.

I’m done additionally! My company site as well as email has actually currently been down 7 HRS!
Does any person recognize which holding company go to the Softlayer center in Texas where HG utilized to have its web servers prior to the relocate to Provo?

What’s Following for the New EIG Acquisitions?

If the past is any type of sign of the future, we can securely think that EIG will certainly remain to broaden it’s procedures as well as obtain a growing number of webhosting residential properties. As quickly as EIG gets a holding business, it generally makes a number of modifications to the business such as transforming the control board, devices, information facility places, functional modifications to existing team as well as begins relocating consumers to their very own network. Some consumers have actually observed a substantial decrease in the degree of customer/technical assistance adhering to the acquisition of a holding business by EIG.

Considering that the acquisition of HostGator, some consumers have actually ended up being disappointed with their top quality of solution. Some have actually observed a hold-up in action time when sending tickets. Likewise with accounts being relocated from SoftLayer to the EIG information facility in Provo, UT there has actually been a rise in consumer problems. Outside, HostGator amongst a lot of EIG’s various other procurements have actually stayed the very same, while all the modifications happened on the management as well as technological side of points. It is feasible that HostGator is not the very same business we when understood to be reputable as well as performance-based.

The Depressing Fact— With EIG having a variety of the leading webhosting firms in the sector; also if you are disappointed with one host as well as pick to change to an additional; there’s a great chance that you may still wind up with a business possessed by EIG (see complete listing of EIG brand names over). A truly great company design to have for EIG.

Arvixe is Had by EIG

Update … On 10/31/2014 EIG bought Arvixe.
Update … 06/24/2015 Arvixe relocating to EIG Datacenter?
Arvixe sent alerts concerning web server movements to consumers as well as additionally arrangement a movement timetable listing.
Update … 08/11/2015 Massive troubles on Arvixe we require descriptions. The web servers that have actually currently been moved are experiencing downtime as well as various other problems. The movements are still taking place (76 finished as well as 15 in-progress– screenshot from today).
Update … 08/12/2015 Arvixe supervisor recognizes movement troubles which Arvixe system managers have actually been functioning all the time on the Arvixe conversation board.
“unacceptable disruption of your services”
“We expect to have all of our systems stabilized within the next few days as we work diligently to resolve these issues.”
Arvixe Migration EIG Thread

Twitter Task From Arvixe Consumers During/Post Web Server Movements (08/05/15– 08/11/15)

#Arvixe holding have actually been dreadful for us, much way too much downtime, simply allowing every1 recognize to remain well free from them #webhosting #wordpress

— Outsprung (@outsprung) August 11, 2015

This is obtaining ludicrous @arvixe– My website has actually been down right component of a week. If it’s a web server problem, RELOCATE the damaged websites

— J. Cebron Chef (Joe) (@cebronix) August 10, 2015

So @arvixe what the heck is happening with Echidna? I value the updates, however that does not fix the 59% uptime problem

— Marty Gleason (@officergleason) August 9, 2015

@Arvixe Supplying your able to do so, you may wish to upgrade your web page as well as get rid of the 99.9% uptime component. It’s no more exact.

— JamieMK (@JamieMK) August 8, 2015

The quantity of time my site has actually been down over the last 6 weeks is making me reevaluate my option in webhosting. Extremely let down @arvixe

— Lilith Le Guin (@LilithLeGuin) August 8, 2015

Hi @arvixe, my websites are below last 5 days as well as assistance group is claiming it will certainly take even more time, please check out it.

— oscitasthemes (@oscitasthemes) August 7, 2015

@arvixe Appears to assume its immaterial to have consumers down for 3-5 days as well as checking. Apologies are no alternative to functioning solutions.

— JamieMK (@JamieMK) August 7, 2015

@arvixe have you men simply quit? Assistance calls most likely to voicemail, conversation is down. Excellent timing as well, it’s a day finishing in “y” so we’re down.

— 10 10 Studios, LLC (@TenTenStudios) August 6, 2015

Makes good sense currently. @arvixe is currently possessed by EIG, assists describe the sluggish lots times as well as 20+ failures I have actually had more than the last 3 days.

— Albert Ciuksza Jr. (@AlbertCiuksza) August 5, 2015

Update … 09/25/2015 Dallas111 web server outage/data loss. The Arvixe shared web server Dallas111 experienced a number of days of downtime as well as consumer information was shed.

Arvixe Dallas111

Twitter Babble From Arvixe Consumers

Globes worst webhosting @arvixe @ArvixeSupport still down 10 days later on! Anybody desire course activity lawsuit? F885 cGGRyc

— Fred Karger (@fredkarger) September 26, 2015

Hey @LorettaLynch @arvixe worst webhosting in U.S.A. Our website down 7 days! Incorrect marketing @FCC @ArvixeSupport

— Fred Karger (@fredkarger) September 24, 2015

I’m really feeling negative for @arvixesupport. 5 days as well as no solution for their Dallas111 web server. Have to not be enjoyable in the web server space today. @arvixe– Mike Enders (@EndersDesign) September 23, 2015

Internet site down for nearly 5 days. This needs to be a document.? @arvixe @ArvixeSupport #webdesign #webdevelopment– Ronell Cross (@RonellCross) September 23, 2015

Update … 10/01/2015 Numerous Arvixe employee were released the other day.

Old Arvixe Staff The last component of EIG’s procurement of the Arvixe was to have A Little Orange (ASO) take control of handling it. ASO is an additional EIG brand name.
Arvixe Managed by A Small Orange

Site5 is Had by EIG

Update … 08/07/2015 EIG possesses Site5 as well as Verio. Stamina International Team second quarter 2015 incomes record exposes that EIG obtained Verio in late May 2015 as well as Site5 in late June2015 The Chief Executive Officer of responds to some concerns on WebHostingTalk Site5/EIG Conversation.

Update … 09/02/2016 The old Site5 assistance group is much longer functioning there as well as it’s all EIG running points currently. Considering that the adjustment over to all EIG at the end of August there has actually been a rise of problems as well as speak about Site5 on Twitter, primarily concerning slower assistance action times. Right here are some tweets from the previous week approximately …

Day 7 of the @site5 assistance fiasco. Brand-new assistance group can not determine exactly how to appropriately set up a SSL certification. I miss out on the old Site5!

— derek allard (@derekallard) September 2, 2016

Been attempting to offer @site5 advantage of the uncertainty considering that they had fantastic assistance, however after a week of nearly nada I’m questioning what took place.

— zurcherart (@zurcherart) September 2, 2016

@site5 Your assistance utilized to be A GREAT DEAL much better prior to EIG obtained you Currently it’s lengthy delay times as well as an altered support group.

— artifakt Digital Inc (@artifaktCom) September 1, 2016

@site5 @site5supersam Hey men, I have actually been truly client. Yet I have a ticket which has actually been unanswered for 8 days. XMU-587-92580

— Paul Smith (@Viva_Digital) August 30, 2016

@site5 utilized to have outstanding client service as well as immediate conversation responds … Currently great deals of waiting. What an embarassment.

— White Belt BJJ (@WhiteBeltBJJ) August 29, 2016

PSA: I would certainly inhibit any person from ever before utilizing @Site5 for holding. Numerous customers of mine utilize their solutions. #verydisappointed

— Kenneth Ortiz (@KennethOrtiz) August 29, 2016

* sigh * @site5 not reacting to e-mails or tweets after allowing #custserv team go, currently also their robots are active.

— Antti K. Koskela (@koskila) August 29, 2016

@projecthalo @Viva_Digital Site5 went from the outright finest to the outright worst. I want every one of you good luck as well as thanks for the time.

— Mr. HAW ✪ (@hawproductions) August 29, 2016

@HostReviewHell @ngwoosh indeed, I’m an existing Site5 consumer & assistance is currently going southern quickly! Relocating ALL my websites to brand-new host today!

— Pete Gregory (@Pete6591) August 29, 2016

@site5 What took place to your assistance group? Waiting on days for a reaction: CIH-346-42928

— Robert Medlitsch (@edvhygiene) August 29, 2016

I presume @site5 assistance is NOT what it utilized to be. Time to go? Yes!

— Pete Gregory (@Pete6591) August 28, 2016

@site5 the degree of svc has actually plunged considering that the movement to EIG. I will absolutely be changing holding service providers quickly.

— HeGonne (@HeGonne) August 27, 2016

@AlSpaulding @site5 @site5supersam Appears like the old Site5 assistance group simply obtained binned as well as changed by EIG. Not looking great.

— Paul Smith (@Viva_Digital) August 26, 2016

@site5 @site5supersam Seriously? I see I’m not the just one you men are neglecting. Wtf is taking place? #TheRunaround

— AL Spaulding (@AlSpaulding) August 25, 2016

@site5 I sent a ticket the other day as well as have not gotten any type of assistance yet. Typically you men are rather fast with assistance.

— Rui Melo (@HeyRui) August 25, 2016

IX Internet Hosting is Had by EIG

Update … 02/19/2016 Stamina International Team obtained IX Host in the fourth quarter of 2015 for $28 million– EIG 4Q 2015 incomes teleconference records. This bargain additionally consists of both minimal recognized IX holding firms called HostExcellence as well as Cloud by IX.

Non EIG Hosting– The Perks of Deciding On a Hosting Firm Not Had by EIG

The privileged reality is that there are a number of various other very respectable holding firms in the sector that still have actually not been taken control of by the Stamina International Team. Gradually however undoubtedly, lots of holding firms are discovering EIG as well as will certainly avoid a bargain if it suggests a decrease in solution, assistance as well as dependability for their consumers.

There are alternatives readily available for those that are seeking non Stamina International Team holding. The adhering to separately possessed as well as run webhosting firms are a few of the most effective alternatives for dependability, rate, client service as well as efficiency;

A2 Hosting: Based in Ann Arbor, MI as well as uses shared, reseller, VPS, as well as committed web server holding. Beginning at $3.92/ month

InMotion Hosting: Based in Los Angeles, CA as well as uses shared, reseller, VPS, as well as committed web server holding. Beginning at $4.19/ month

WebHostingHub: Based in Virginia Coastline, VA as well as is InMotion Hosting’s sibling brand name that focuses on shared holding. Beginning at $3.99/ month

SiteGround: Based in Sofia, Bulgaria as well as uses shared, reseller, cloud, as well as committed web server holding. Beginning at $3.95/ month

GreenGreeks: Based in Agoura Hills, CA as well as uses shared, reseller, VPS, as well as committed web server holding. Beginning at $3.95/ month

Every one of these host will certainly move your internet sites over totally free, have rapid SSD drives, several web server places to select from, 24/ 7 experienced as well as pleasant assistance, as well as a minimum of a 30 day cash back assure duration.

Progressing from the datacenter-wide failure that took place in August of 2013, one can just really hope that EIG will certainly do whatever that they can to enhance the top quality of solution they give on every degree. Or else web designers will significantly watch for EIG holding options. In a year from currently allows wish to be finding out about every one of the fantastic renovations the people at EIG have actually made. Yet simply to be risk-free for the time being recognize this business’s past as well as pick your webhosting sensibly.

I will certainly remain to upgrade this article whenever there are brand-new EIG acquistions as well as send a tweet also. Adhere To @linux_depot